Harris Repair & Return Request

Repair & Return Request Form

			Our ship to address is: Harris Corporation Attn: Factory Repair and Return 12860 E. Lynchburg-Salem Turnpike Forest, VA. 24551 USA Phone: 1-800-368-3277 pspc_customerfocus@harris.com RMA No. _______________________
First Name:		Last Name:
Phone:		Fax No.:
Email:	You will receive submitted data to the email address entered

Customer Account Number:
Organization:
Customer or Harris Reference No:
Specific System Requirements:
Technician Contact Name:
Ship Complete	Yes No

Qty	Harris Part No. Or Model No.	Description	Serial Numbers	Customer Complaint/Malfunction (Additional costs could be assessed for insufficient failure description - see Instructions at the following link) Section 10 - Electronic Repair and Return Form Instructions.

Warranty Yes No (See b & c below)

(For Harris Corporation Use Only)

Labor Charge No:
Material Charge No:

Billable PO No:

Rush service requested ($105.00 charge)

An estimate will be provided when the evaluation determines that: 1) the unit is beyond repair; 2) repair charge is greater than the reasonable expectation for that unit; or 3) repair charge exceeds the flat rate. If estimate is declined, an evaluation fee will be assessed. The evaluation fee and/or the non-flat rate repair charge will vary depending upon equipment type. Go to Depot Repair Flat Rates for a Depot Repair Flat Rate list.

Bill To Address

Customer Account Number:
Company
Attn:
Address
City
State		Zip

Ship To Address
(Check here if same as Bill To )

Customer Account Number:
Company
Attn:
Address
City
State		Zip

Do not return any items until receipt of your Return Material Authorization (RMA) number.
Enclose a copy of this form in each crate of equipment returned for repair.

Please enter the text you see above:

ACCESSORIES are not repaired and SHOULD NOT BE RETURNED (except for PA cabling). Accessories consist of microphones, lanyards, antennas, batteries, mounting brackets, radio cabling, PA fans, filter assemblies, chargers, speaker-mics, etc. Harris Corporation is not responsible for lost accessories.
Warranty does not cover misuse, mishandling or unauthorized product modifications.
All repairs include a 90 day Warranty.
Flat rate repair estimates are based upon reported defects at RMA issuance. A single flat rate quote covers a single condition. Upon unit receipt and evaluation, newly discovered repair requirements will be quoted prior to repair.
When calling for status updates, please have the RMA number available. Maintain a copy of this form for your records.
All prices and products are subject to change without notice.